Refund Policy
Last updated: October 23, 2026
We want you to be happy with your purchase. Please read this policy before ordering.
When we accept returns or exchanges
We offer a return or exchange only if:
- your item arrives damaged or defective, or
- the item you received does not match what was shown on our website.
We do not accept returns for change of mind, wrong size or color chosen, or because the item arrived later than expected.
Time limit
You must contact us within 7 days of delivery.
How to start a request
- Report the issue first through our Contact page or at contact@blanketi.com. Do not send anything back before we reply.
- Include your order number and clear photos that show the problem.
- We will review your request and tell you what happens next, within 1 to 2 business days.
Condition of returned items
Returned items must be unworn, unwashed, and in their original packaging with tags attached. We cannot accept items that have been worn, washed, altered or damaged after delivery.
Return shipping
If a return is approved, you are responsible for return shipping costs unless we tell you otherwise. We will give you the return instructions and address when we approve your request. Keep your tracking number, since we cannot be responsible for returns that do not arrive.
Refunds
Approved refunds are issued to your original payment method through Shopify. Your bank or card issuer controls how long the money takes to appear, and this is typically several business days after we process the refund. If you prefer an exchange for the same item, tell us in your request.
Out-of-stock items
If an item you ordered turns out to be unavailable, we will refund you as soon as possible.
Order changes and cancellations
You can change or cancel an order within 24 hours of placing it. See our Shipping Policy.
Contact us
Blanketi LLC, 22502 Caminito Grande, Laguna Hills, CA 92653, United States
Email: contact@blanketi.com